About Alma Family Services

Alma Family Services was established in 1975 in East Los Angeles by parents to provide, along with other purposes, a comprehensive range of multilingual community based services for families including those with special needs.

Since its inception Alma has a “whatever it takes” tradition of multilingual, culturally competent services to meet client’s needs in their homes and residential facilities, schools, social and vocational programs, juvenile facilities, and other settings as appropriate. In addition, Alma provides eight interdisciplinary mental health outpatient office locations serving all age ranges including those with substance abuse in the cities of Long Beach, Walnut, Pico Rivera, El Monte and East Los Angeles and which also serve adjacent communities. Alma also provides mental health services which are functionally integrated within community health facilities and domestic violence programs in the greater East Los Angeles and San Gabriel communities including The Wellness Center at the Historic General Hospital Center in Boyle Heights.

Child and Family Development programs include the Child Abuse Prevention – Early Intervention Program for Children with Developmental Disabilities, Centro Estrella Family Resource Center, Preschool Center, Socialization and Community Integration Training, Family & Peer Support and a unique Aquatics Center with programs for children, adolescents, adults and older adults with special needs.

Alma Family Services also provides a wide range of Youth Development Services. Since 2009, Alma has served “Youth at the Crossroads” in terms of risk of gang involvement. Alma is the lead agency for a collaborative Gang Reduction Youth Development Program (GRYD) serving youth and families who reside in the Boyle Heights/Hollenbeck and Lincoln Heights area of the City of Los Angeles. GRYD programs represent a historic effort on the part of the City of Los Angeles Mayor’s Office to reduce crime rates and gang membership in specific communities with a high degree of gang activity and violence.

Alma has also been selected by the Los Angeles County Department of Youth Development to provide Youth Diversion Services in El Monte, South El Monte, Pico Rivera, City of Industry, Rosemead, and East LA. Youth Diversion Services is designed to prevent further involvement with the Juvenile Justice System,  reducing discipline referrals and promoting positive behavioral and academic performance.

Alma also offers occupational support through various programs focused on removing barriers to employment, promoting the development of employability skills and job placement. Through a Supportive Employment Advisory Committee, Alma seeks to enhance employment specialists’ knowledge, skills and access to resources available for individuals seeking to enter the workforce.

Alma’s professional multidisciplinary, multicultural staff is specially skilled to listen, to discuss individual & family problems and to support and empower individuals who are often dealing with complex challenges.

Our Staff Includes:

  • Psychiatrists

  • Licensed Marriage & Family Therapists

  • Marriage & Family Therapist Interns

  • Case Managers

  • Wraparound Facilitators

  • Employment Specialists

  • Preschool Teachers

  • Specialized Aquatic Personnel

  • Service Access Specialists

  • Board Certified Behavior Analysts (BCBA)

  • Behavior Technicians (ABA)

  • Gang Reduction & Youth Development Specialists

  • Licensed Clinical Social Workers

  • Associate Clinical Social Workers

  • Licensed Psychiatric Technicians

  • Child & Family Specialists

  • Parent Partners

  • Therapeutic Behavioral Services Providers

  • Community Integration Training Coaches

  • Parent Mentors

  • Case Navigators

  • Substance Abuse Counselors

  • Data Outcome Specialists

Executive Staff

Maria de Lourdes Caracoza, President/CEO
Diego H. Rodrigues, LMFT, Executive Vice President/COO
Reinaldo “Wally” Racela, Chief Financial Officer
Judy Ng, MS, Director of Human Resources
Michael Segovia, LCSW, Director of Behavioral Health Services
Maria Del Carmen Solis, LCSW, Director of Quality Improvement

Department/Program Directors

Rem Nuñez, LCSW, Associate Behavioral Health Director of Integration and Innovation
Elsy A. Molina, LCSW, Associate Behavioral Health Director of Clinical Practice  Dr. Norma Castillo, Ed.D, Director of Child Development & Inclusion Services Adrian Mancilla, Director of Youth Development Services Angel Valdez Rodriguez, LCSW, Pico Rivera Region Director Ruby Nieto Padilla, M.S., LMFT, San Gabriel Valley Region Clinic Director Xenia Kwok, LMFT, Riverside County Director of Behavioral Health

Supervisors

Maria E. Gonzalez, LCSW, Clinical & Intake Supervisor-ELA
Karla Giron, LMFT, Wraparound Supervisor
Jennifer Cao, Accounting Supervisor

Leadership Team

Program Managers

Ivania P. Guerrero, LMFT, Wraparound Program Manager
Jessica Pierson, LCSW, FSP Child & TAY Program Manager
Cynthia E. Peters, LPT, Medication Support Manager
Gaby Madrazo, Child Abuse Prevention & Parent Mentorship Program Manager
Roger Castaneda, BA, Aquatics Program Manager Alex Rodrigues, Law Enforcement Assisted Diversion (LEAD) Program Manager Jennifer Garcia, LCSW, Innovation 2 Program Manager

Coordinators

Kimberli Fajardo Lazaro, BA, Community Health Worker Initiative Coordinator
Rosie Nieves, Administrative Support Services Coordinator Carmen Baltazar, BA, Community Integration Training Coordinator

Clinical Supervisors

Adriana Valenzuela, LMFT, Clinical Supervisor
Janette Quiros Saucedo, LMFT, Clinical Supervisor
Jessica Cerutti, LCSW, Clinical Supervisor
Vanessa Iniguez, LCSW, Clinical Supervisor Esmeralda Murga, LMFT, Clinical Supervisor
Khair Fatima, LMFT, Clinical Supervisor/EBP Trainer

Medical Director

Carlos Muralles, M.D.

Board of Directors

With representative of the business and professional community, parents and consumers, Alma’s Board of Directors is committed to the success of Alma’s mission.  The Board is responsible for advocacy, strategic planning, financial accountability, and assessment of agency performance in pursuit of achieving it’s mission.  Board members are deeply devoted to providing continuing guidance to insure the highest quality service to individuals and families.

Yolanda Duarte-White
Board President
Provision Supplies/Services

Osvaldo Pena
Board Secretary

Guadalupe M. Quintana
Board Member

Joanna Segoviano
Board member

Kevin Quirarte
Legacy
Consumer Member

James Crawford
Board Members

Irma Gorrocino
Board Member

Angel Rodriguez
Board Vice-President

Mental Health Short-Doyle plan of the County of Los Angeles

Mental Health Services Act

Eastern Los Angeles Regional Center

Los Angeles County Department of Children & Family Services

Los Angeles County Probation Department

City of Los Angeles, Mayor’s Office

Alma Family Services is funded by:

Riverside University Health System – Behavioral Health

Other governmental, foundation and corporate sources, and private donations

San Gabriel/Pomona Regional Center

Interagency Council on Child Abuse and Neglect

First Five