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Client Access and Information Services Coordinator - East Los Angeles/Full-time

Under the supervision of the Care Coordination Team, the Client Access and Information Services Coordinator will provide supervision, training, guidance, coaching and professional development of Client Access staff to ensure services provided meet or exceed quality assurance standards. Will continually monitor performance of staff to include timely completion of employee performance evaluations. Will work closely with Regional Clinic Directors, Manager and Program Coordinators to ensure timely access to care and coordination of referrals protocols.  Some responsibilities include, but are not limited to: Oversee client access’ process to Behavioral Health and other programs as requested.   Verify that intake and financial protocols are being followed for admission by Client Access Specialists and other programs when applicable.  Coordinate internal referrals between programs, tracking and reporting on utilization and capacity; coordinate with Management for intake needs.  Oversee the tracking and documentation of the service logs, recording the disposition of potential clients from initial calls, referrals, up to and including admission, working collaboratively with Directors, Program Managers and Coordinators to maintain a database of referral information and services for individuals/families in need of services.  Assure prompt response to inquiries.  Implement and monitor best referral practices including but not limited to existing referral protocols.  Assure updating of the service request logs and other electronic database from different systems (e.g. DMH, Probation, and DCFS).

Qualifications: BA in Psychology, Sociology or related field preferred. 5+ years of management/supervisory experience.  Knowledge of the Los Angeles County Department of Mental Health (DMH) system and the CA Short-Doyle/Medical System.  Excellent interpersonal communication skills.  Must have an understanding of treatment modalities and levels of care.  Must have experience and knowledge of outreach and engagement in diverse communities. Ability to work with referring professionals to coordinate client access to services.  Must be able to multi-task and work well independently and with a team.  Internet competency and strong computer proficiency, including mastery of the Microsoft Office software suite and knowledge of electronic medical records system.  Effective written and oral communication skills, including presentation skills.  Ability to think independently, creatively and effectively in critical situations.  Ability to work effectively in a fast paced environment while maintaining dedication to customer service.  Knowledge of managed care and insurance as it relates to mental health benefits is a plus. Bilingual in English and Spanish highly preferred.  Must have reliable transportation, valid California driver’s license, maintain current automobile insurance and must be eligible to drive for the company.

Clinical Supervisor - El Monte/Full-time

Provide clinical supervision to assigned staff to include individual and/or group supervision and weekly consultation.  Along with Program Manager, will help to promote and maintain collaborative relationships with other agency departments, clients and partners.  Provide clinical support to service delivery staff and support the administrative directives of the program manager to ensure compliance and fidelity to program goals. Provide support to the Program Manager to ensure program compliance.  Provide direct clinical supervision to staff to include individual and group supervision.  Assess individual staff training needs and provide necessary recommendations. Participate in case consultation and team supervision.  Assist in the monitoring of proper documentation and timeliness of work.  Assist in the selection, training and development of staff.  Educate and expand staff’s knowledge of legal obligations and ethical responsibilities.  Other duties as assigned.  

Qualifications: Current and active LCSW or LMFT with 2 years post licensure experience.  Must have completed 15 hours of Clinical Supervision training.  Previous experience as a supervisor preferred.  Able to work with a diverse population and environment.  Knowledgeable of Los Angeles County DMH and DPSS regulations and documentation, and of the applicable laws and regulations of the program.   Able to exercise good judgment and initiative.  Possess excellent written and oral communication skills.  Bilingual English/Spanish preferred. Good organizational and time management skills; attention to detail a must.  Must be computer-literate; working knowledge of MS Word, Excel and Outlook. Must have reliable transportation, a valid CA Driver’s License, current automobile liability insurance and acceptable driving record.

Clinical Supervisor - Jurupa Valley/Part-time or Contract

Provide clinical supervision to assigned staff to include individual and/or group supervision and weekly consultation. Assess individual staff training needs and provide necessary recommendations. Participate in case consultation and team supervision. Provide clinical support to service delivery staff and support the administrative directives of the program manager to ensure compliance.  Assist in the monitoring of proper documentation and timeliness of work.  Educate and expand staff’s knowledge of legal obligations and ethical responsibilities.  Other duties as assigned.  

Qualifications:  Current and active LCSW with 2 years post licensure experience.  Must have completed 15 hours of Clinical Supervision training.  Previous experience as a supervisor preferred.  Able to work with a diverse population and environment.  Knowledgeable of Department of Mental Health regulations and documentation, and of the applicable laws and regulations of the program.  Able to exercise good judgment and initiative.  Possess excellent written and oral communication skills. Bilingual English/Spanish preferred.  Good organizational and time management skills; attention to detail a must.  Must be computer-literate; working knowledge of MS Word, Excel and Outlook.  Must have reliable transportation, a valid CA Driver’s License, current automobile liability insurance and acceptable driving record.

Clinician - East Los Angeles/Full-time

Will be responsible for providing quality clinical services, diagnostic formulation, psychosocial assessments, and assuring appropriate therapeutic activities.  Provide comprehensive assessments, treatment planning, risk assessment, clinical interventions, case management, coordination of therapeutic activities.  Provide therapy to clients and their families/caregivers that may include a variety of environments and community settings, including, schools, homes, community centers, etc., as appropriate. 

Qualifications:  Must be registered as an Associate Clinical Social Worker or MFT Intern with the Board of Behavioral Science. LCSW or LMFT preferred. Training/certification in Evidence Based Practices highly preferred.  Must be able to work effectively with multi-disciplinary professionals. Effective written and oral communication skills.  Experience with the Department of Mental Health (DMH) preferred.  Bilingual English/Spanish required.  Must have reliable transportation, valid CA driver’s license, acceptable driving records and proof of current auto insurance.

Clinician - Huntington Park/Full-time

Will be responsible for providing quality clinical services, diagnostic formulation, psychosocial assessments, and assuring appropriate therapeutic activities.  Provide comprehensive assessments, annual treatment planning, risk assessment, clinical interventions, case management, coordination of therapeutic activities. Provide psychotherapy to clients using a variety of modalities, including family, group and individual, when needed.  Provide therapy to clients and their families/caregivers that may include a variety of environments and community settings, including, schools, homes, community centers, etc., as appropriate. 

Qualifications:  Must be registered as an Associate Clinical Social Worker or MFT Intern with the Board of Behavioral Science. LCSW or Licensed MFT preferred.  Must be able to work effectively with multi-disciplinary professionals. Effective written and oral communication skills.  Experience with the Department of Mental Health (DMH) preferred.  Bilingual English/Spanish required.  Must have reliable transportation, valid CA driver’s license, an acceptable driving record and proof of current auto insurance.

Clinician - School Based - Pico Rivera/Full-time

Provide school-based therapy for school-age students and their families.  Some duties include conducting psychosocial assessments, developing treatment goals, and out-patient psychotherapy with children and their families. Opportunity to work with a multi-disciplinary team.

Qualifications: Must be registered as an Associate Clinical Social Worker or Registered Associate Marriage and Family Therapist  with the Board of Behavioral Science. LCSW or Licensed LMFT preferred.  Previous school-based counseling experience preferred.  Experience with the Department of Mental Health (DMH) preferred. Bilingual in English/Spanish required. Must have reliable transportation, valid CA Driver’s license, must maintain current automobile insurance and must be eligible to drive for the agency.

Clinician - The Wellness Center/Full-time

Will be responsible for providing quality clinical services, diagnostic formulation, psychosocial assessments, and assuring appropriate therapeutic activities.  Provide comprehensive assessments, treatment planning, risk assessment, clinical interventions, case management, coordination of therapeutic activities.  Provide therapy to clients and their families/caregivers that may include a variety of environments and community settings, including, schools, homes, community centers, etc., as appropriate. 

Qualifications:  Must be registered as an Associate Clinical Social Worker or MFT Intern with the Board of Behavioral Science. LCSW or LMFT preferred. Training/certification in Evidence Based Practices highly preferred.  Must be able to work effectively with multi-disciplinary professionals. Effective written and oral communication skills.  Experience with the Department of Mental Health (DMH) preferred.  Bilingual English/Spanish required.  Must have reliable transportation, valid CA driver’s license, acceptable driving records and proof of current auto insurance.

Clinician - Jurupa Valley/Full-time

The Clinician is responsible for providing quality clinical services, formulation, psychosocial assessments, and assuring appropriate therapeutic activities in various settings.  Will work with clients from low income communities, providing comprehensive and high risk assessments. Maintains appropriate case files and agency records in accordance with contract and agency requirements.  Work individually and as a part of a team to ensure that our clients are receiving the best care possible.  

Qualifications: Registered Associate Clinical Social Worker or Marriage Family Therapist with BBS.  LCSW or LMFT preferred.  Previous experience community based counseling preferred.   Knowledge of and experience working with Mental Health systems and the CA Short-Doyle/Medical System.  Experience, knowledge, skill and abilities with culturally diverse population.  Must be able to work independently and as part of a team.  Effective written and oral communication skills.  Must have reliable transportation, valid CA Driver’s license, maintain current automobile insurance and must be eligible to drive for the agency.  Bilingual in English/Spanish required.

Clinician - WrapAround - Commerce/Full-time

Will be responsible for providing quality clinical services, diagnostic formulation, psychosocial assessments, and assuring appropriate therapeutic activities. Provide comprehensive assessments, treatment planning, risk assessment, clinical interventions, case management, coordination of therapeutic activities. Provide therapy to clients and their families/caregivers that may include a variety of environments and community settings, including, schools, homes, community centers, etc., as appropriate.  Respond to crisis as necessary.  Work individually and as part of a team to ensure that our clients are receiving the best care possible. 

Qualifications:  Must be registered as an Associate Clinical Social Worker or Registered Associate Marriage and Family Therapist  with the Board of Behavioral Science. LCSW or Licensed LMFT preferred.  Must be able to work effectively with multi-disciplinary professionals. Must be available to work evenings and weekends as needed; available to be on-call.  Effective written and oral communication skills.  Experience with the Department of Mental Health (DMH) preferred.  Bilingual English/Spanish required.  Must have reliable transportation, valid CA driver’s license, acceptable driving records and proof of current auto insurance.

Parent Partner - Full Service Partnership - Huntington Park/Part-time 20 hours

Provide peer support to parents and assist them to successfully engage with the program and staff. Support families who have a child(ren) at high risk of being placed out of home. Assist families by helping the parents and/or caregivers identify their needs, role model new strategies, and do ‘whatever it takes’ to promote their success.

Qualifications: High School Diploma or GED. A parent with a child(ren) previously involved in the LA County Department of Children and Family Services, Probation, or Mental Health and have experience as a caregiver of a child with complex needs. Computer literate.  Bilingual English/Spanish required. Able to work evening and/or weekend hours as needed.  Must have reliable transportation, valid CA driver’s license, an acceptable driving record and proof of current auto insurance.

Rehabilitative Therapist - IFCCS - Commerce/Full-time

Develop in collaboration with parents/caregivers individualized service plans.  Continually assess needs and provide advocacy support in obtaining appropriate services.  Manage community and family crises involving children and parents.  Evaluate parent/child/family progress and participates in interdisciplinary team meetings.  Provide guidance and support to children and their families/caregivers in a variety of environments and community settings.   Document all activities in accordance with applicable regulations.  Participate in case disposition meetings on a routine basis.  Must maintain minimum service provision.  Respond to crisis as needed. 

Qualifications:  Bachelor degree in Social Work, Psychology or related field.  Experience with IFCCS, Wraparound services and/or SED youth in community- based settings and/or MHRS Experience with the mental health, child welfare and /or juvenile probation systems.  Ability to represent core/agency/program values and principles in a variety of settings.  Must be able to communicate thought and ideas clearly both orally and written, in English and Spanish.  Able to work evening and weekend hours as needed and able to be on-call 24/7.  Able to exercise independent judgment and initiative.  Must have reliable transportation, valid California driver’s license, maintain current automobile insurance and must be eligible to drive for the Company.

Therapeutic Behavioral Services Coach - East Los Angeles/Full-time

Provide services to high risk children and their families, from low income families and communities, to stabilize and establish functional lifestyles to prevent the need for out of home placement.  Will provide mental health and short term services to clients and coordinate services.  Work as a part of the treatment team to develop individual treatment plans for assigned children and their families.  Assist client with changes in behavior related to child/youths mental health conditions which jeopardize the child’s placement   Provide crisis intervention as needed. 

Qualifications:  Bachelor degree in Social Work, Counseling Psychology or related field, or minimum 3 years relevant experience.  Knowledgeable in TBS mental health program model preferred.  Ability to think independently, creatively and effectively in critical situations.  Bilingual English/Spanish required.  Effective written and oral communication skills.  Able to work evening and/or weekend hours when necessary.  Must have reliable transportation, valid CA driver’s license, proof of auto insurance, and an acceptable driving record.

Community Integration Training Coach - East Los Angeles/Full-time

Will provide services and training focused on children, adolescents and adults who have developmental disabilities, and their family members.  Will assist children, youth, and adults, their family members, and individuals from the community, in developing resources that promote and sustain mental health, competency and protective coping strategies that enhance their ability to survive and thrive.  

Qualifications: BA or AA degree in Humanities or social services related field preferred.  Minimum one year experience or training or a combination of education and experience in the field of human services.  Previous working experience with the developmentally delayed population highly preferred.  Effective communication skills, both written and oral; ability to present in front of group.  Must be certified in First Aid and CPR.  Bilingual English/Spanish required. Must have reliable transportation, valid CA driver’s license, auto insurance, and acceptable driving record.

Program Support Staff - El Monte/Walnut/Full-time

Greet and direct clients, families, guests and incoming phone calls.  Open and close clients’ charts; maintain accurate filing.  Review and update clients’ files and charts to ensure all information is current, accurate and in compliance.  Obtain Payor Financial Information (PFI) and provide follow-up as necessary.  Input and update clients information on IBHIS, PATS, and EXYM database.  Invoice clients on services provided on a monthly basis. Follow up with clients to obtain additional information or resolve billing concerns as necessary.  Distribute and collect DMH Consumer Surveys.  Provide administrative and clerical support.  Request, order and maintain supplies as needed. Maintain regular, consistent, and timely attendance.  Ensure confidentiality as required by Alma, HIPAA, and other regulatory agencies. Other duties as assigned.  

Qualifications:  High School Diploma or GED.  Previous nonprofit experience providing financial screening and experience maintaining medical files, both paper and electronic.  Able to work in a fast –pace environment and handle multiple deadlines and projects.  Must be computer literate, knowledge of Microsoft Word, Excel, Access, Outlook, and electronic medical records system.  Able to perform in a positive, flexible, adaptive manner.  Able to exercise independent judgment and initiative.  Knowledge of various office equipment (FAX, calculator, copier etc.)  Possess excellent organizational and communication skills.  Must be able to prioritize and complete multiple tasks; attention to duty a must.  Bilingual English/Spanish required.  Must have reliable transportation, valid California driver’s license, maintain current automobile insurance and must be eligible to drive for the Company

Receptionist - El Monte/Full-time

Will operate multi-line telephone system to answer incoming calls and direct callers to appropriate person.  Greet and welcome on-site visitors and/or clients; direct individuals to appropriate department or personnel.  Maintain a positive and professional work environment. Provide excellent customer service at all time.   Other duties as assigned. 

Qualifications: High School Diploma or GED.  Minimum two (2) years clerical/switchboard experience.  Computer knowledge in Microsoft Word, Excel, Access, Outlook. Able to perform in a positive, flexible, adaptive manner. Excellent communication skills. Bilingual in English and Spanish required.  Must have reliable transportation, valid California driver’s license, maintain current automobile insurance and must be eligible to drive for the Company.

Program Assistant Socialization Training Program - East Los Angeles/On-call

Responsible for assisting in the execution of planned program activities that meet the goals and objectives of Alma Family Services Socialization Training Program. The Program assistant shall ensure the safety of clients and assist clients in their attempts to participate in programmed activities.

Qualifications: Associate’s Degree or at least two years college equivalent in Child Development or a related field. Two years experience working with children in a licensed child care center, comparable group child care program, or accredited school. Knowledge in CCLD Title XXII law associated with the operation of child centers. Bilingual in Spanish and ability to read and write fluently. Current First Aid and Community CPR certification (8hrs) and Child Care: California approved Child Care Provider Course (7 Hrs); Total of 15 hrs.

Lifeguard/Instructor Aquatics Program - East Los Angeles/On-call

Responsible for assisting aquatic staff with implementing a high quality recreational program for individuals with or without disabilities through a variety of structured aquatic classes. Ensuring the safety of facility participants by preventing and responding to emergencies. 

Qualifications: High School Diploma or the equivalent (GED). Two (2) years of professional experience in a public pool setting. Experience working with the developmentally disabled preferred but not required.  Bilingual in English/Spanish required. 

Certifications: American Red Cross Lifeguard Training, American Red Cross First Aid, American Red Cross CPR for the Professional Rescuer, American Red Cross Preventing Disease Transmission, American Red Cross Automated External Defibrillation (AED), American Red Cross Title 22, American Red Cross Water Safety Instructor, Arthritis Foundation YMCA Aquatic Program Instructor Certification (can be obtained during the first three months of employment).

Volunteers

Limited positions are now available.

Internships

Bachelor & master degree level internships are limited and are arranged through agreements with professional schools & universities.