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Client Access and Information Services Coordinator - East Los Angeles/Full-time

Under the supervision of the Care Coordination Team, the Client Access and Information Services Coordinator will provide supervision, training, guidance, coaching and professional development of Client Access staff to ensure services provided meet or exceed quality assurance standards. Will continually monitor performance of staff to include timely completion of employee performance evaluations. Will work closely with Regional Clinic Directors, Manager and Program Coordinators to ensure timely access to care and coordination of referrals protocols.  Some responsibilities include, but are not limited to: Oversee client access’ process to Behavioral Health and other programs as requested.   Verify that intake and financial protocols are being followed for admission by Client Access Specialists and other programs when applicable.  Coordinate internal referrals between programs, tracking and reporting on utilization and capacity; coordinate with Management for intake needs.  Oversee the tracking and documentation of the service logs, recording the disposition of potential clients from initial calls, referrals, up to and including admission, working collaboratively with Directors, Program Managers and Coordinators to maintain a database of referral information and services for individuals/families in need of services.  Assure prompt response to inquiries.  Implement and monitor best referral practices including but not limited to existing referral protocols.  Assure updating of the service request logs and other electronic database from different systems (e.g. DMH, Probation, and DCFS).

Qualifications: BA in Psychology, Sociology or related field preferred. 5+ years of management/supervisory experience.  Knowledge of the Los Angeles County Department of Mental Health (DMH) system and the CA Short-Doyle/Medical System.  Excellent interpersonal communication skills.  Must have an understanding of treatment modalities and levels of care.  Must have experience and knowledge of outreach and engagement in diverse communities. Ability to work with referring professionals to coordinate client access to services.  Must be able to multi-task and work well independently and with a team.  Internet competency and strong computer proficiency, including mastery of the Microsoft Office software suite and knowledge of electronic medical records system.  Effective written and oral communication skills, including presentation skills.  Ability to think independently, creatively and effectively in critical situations.  Ability to work effectively in a fast paced environment while maintaining dedication to customer service.  Knowledge of managed care and insurance as it relates to mental health benefits is a plus. Bilingual in English and Spanish highly preferred.  Must have reliable transportation, valid California driver’s license, maintain current automobile insurance and must be eligible to drive for the company.

Clinical Supervisor - Jurupa Valley/Part-time or Contract

Provide clinical supervision to assigned staff to include individual and/or group supervision and weekly consultation. Assess individual staff training needs and provide necessary recommendations. Participate in case consultation and team supervision. Provide clinical support to service delivery staff and support the administrative directives of the program manager to ensure compliance.  Assist in the monitoring of proper documentation and timeliness of work.  Educate and expand staff’s knowledge of legal obligations and ethical responsibilities.  Other duties as assigned.  

Qualifications:  Current and active LCSW with 2 years post licensure experience.  Must have completed 15 hours of Clinical Supervision training.  Previous experience as a supervisor preferred.  Able to work with a diverse population and environment.  Knowledgeable of Department of Mental Health regulations and documentation, and of the applicable laws and regulations of the program.  Able to exercise good judgment and initiative.  Possess excellent written and oral communication skills. Bilingual English/Spanish preferred.  Good organizational and time management skills; attention to detail a must.  Must be computer-literate; working knowledge of MS Word, Excel and Outlook.  Must have reliable transportation, a valid CA Driver’s License, current automobile liability insurance and acceptable driving record.

Clinician - Jurupa Valley/Full-time

The Clinician is responsible for providing quality clinical services, formulation, psychosocial assessments, and assuring appropriate therapeutic activities in various settings.  Will work with clients from low income communities, providing comprehensive and high risk assessments. Maintains appropriate case files and agency records in accordance with contract and agency requirements.  Work individually and as a part of a team to ensure that our clients are receiving the best care possible.  

Qualifications: Registered Associate Clinical Social Worker or Marriage Family Therapist with BBS.  LCSW or LMFT preferred.  Previous experience community based counseling preferred.   Knowledge of and experience working with Mental Health systems and the CA Short-Doyle/Medical System.  Experience, knowledge, skill and abilities with culturally diverse population.  Must be able to work independently and as part of a team.  Effective written and oral communication skills.  Must have reliable transportation, valid CA Driver’s license, maintain current automobile insurance and must be eligible to drive for the agency.  Bilingual in English/Spanish required.

Clinician - Integrated Service Model - East Los Angeles/Full-time

Will be responsible for providing quality clinical services, diagnostic formulation, psychosocial assessments, and assuring appropriate therapeutic activities.  Provide therapy to clients and their families/caregivers that may include a variety of environment (community, clinics, etc.). Will work individually and as a part of a team to ensure that our clients are receiving the best care possible.   

Qualifications:  BBS registered ACSW or Registered Associate Marriage and Family Therapist (Licensed preferred).  Must be able to work effectively with multi-disciplinary professionals. Effective written and oral communication skills.  Experience with the Department of Mental Health (DMH) preferred.  Bilingual English/Spanish required.  Must have reliable transportation, valid CA driver’s license, acceptable driving records and proof of current auto insurance.

Client Assessment Specialist - East Los Angeles/Full-time

Some responsibilities are, but not limited to, providing a comprehensive intake assessment for clients entering the agency for mental health services.  Make contact with and schedule initial assessments in a timely and professional manner.  Complete a comprehensive initial assessment, including assessing for medical necessity and comprehensive diagnosis.  Ensure that the intake process is thorough and meets or exceeds all agency and funder’s regulations/standards.   Work independently, but also as a part of the intake assessment team to ensure that our clients are receiving the highest quality  care possible.

Qualifications: Must be registered with the BBS as LCSW or LMFT.  Strong knowledge of the Los Angeles County Department of Mental Health (DMH) system and the CA Short-Doyle/Medical System.  Experience, knowledge, skill and abilities in working with culturally diverse population.  Strong organizational skills.  Effective written and oral communication skills.  Able to perform in a positive, flexible and adaptive manner.  Able to think independently, creatively and effectively in critical situations.  Must have reliable transportation, valid CA Driver’s license, maintain current automobile insurance and must be eligible to drive for the agency.  Bilingual in English/Spanish required

Case Manager - ISM Program – Mednik/ELA/Full-time

Case Manager (Fulltime), ISM Program – Mednik/ELA

Some responsibilities include, but not limited to, help monitor client’s compliance with treatment as prescribed by treatment team.  Help establish coordination with local agencies in the provision of services.  Provide supportive services to staff efforts with clients including, takes medical and social histories and screens referrals and makes appropriate client linkages with other agencies. Assist primary therapist in carrying out, linkage, advocacy and services. Participate in agency supervisor/consultation sessions as appropriate.  Maintain agency records and prepares reports as required.  Attend and participate in in-service training and scheduled agency meetings.   

Qualifications:  BA degree in Social Work, Counseling Psychology or related experience, OR AA degree and two years relevant experience, OR HS diploma and three years relevant experience.  Experience in mental health services in a community-based settings and/or healthcare environment preferred.  Knowledge of Department of Mental Health (DMH) paperwork, policies and procedures preferred.  Must be able to work independently and exercise sound judgment in crisis situations.  Must be able to communicate thought and ideas clearly both orally and written.  Bilingual English/Spanish required.  Must have reliable transportation, a valid CA driver’s license, proof of auto insurance, and acceptable driving record.

Case Manager - Youth Development Services/Diversion – El Monte/Full-time

Will be responsible for the delivery of services including skills training, youth activities that promote pro-social skills, and linkage with community activities and services towards preventing youth’s further negative involvement with the Juvenile Justice System. Will assist clients with goal planning and conduct regular reviews. The Case Manager will implement solution-focused concepts and strategies to improve youth and family engagement in youth programs and resources towards recovery, reintegration and resilience.

Qualifications:  Bachelor Degree in a social services related field; i.e. social work, psychology or sociology plus one (1) year experience paid or volunteer in a social services OR 3+ years of experience providing case management services for at-risk youth.  Familiarity with the County of Los Angeles and system-involved preferred (i.e. Probation or DCFS, etc.).   Demonstrated ability to relate to culturally diverse clientele.  Must be able to work as part of a team and independently.  Ability to exercise sound judgment in crisis situation.  Effective verbal and written communication skills in English and Spanish.  Detail oriented; strong and timely documentation and assessment skills.  Able to work evenings and weekends when needed.  A valid CA driver’s license, reliable transportation, proof of auto insurance liability insurance, and acceptable driving record.

Care Coordinator - IFCCS - Commerce/Full-time

Responsible for developing and coordination family-centered teams to meet the individualized needs of children and families.  Responsible for the developing of an integrated plan and leadership to ensure implementation of services and support to the child and their family/caregiver that is responsive to concerns and builds on strengths.  Provides facilitation, assessment, and case management services including all related documentation for services planned and provided. Provide an advanced level of facilitation to support and enhance the efforts of children and their families/caregivers the systems workers, which are part of the support team, and other individuals in a variety of environments.  Work independently in the family’s home and variety of community and/or treatment settings. Other duties as assigned. 

Qualifications:  Bachelor degree in Social Work, Psychology or related field,  Master’s degree preferred.  Previous Wraparound Services experience preferred.  Experience serving individuals with complex needs,  including SED youth/families and/or in a youth residential settings.  Experience with the mental health, child welfare and/or juvenile probation systems.  Experience, knowledge, skill and abilities with culturally diverse populations.  Able to work evening and weekend hours as needed and be available to be on-call 24/7.  Must be able to communicate thought and ideas clearly both orally and written in both English and Spanish.  Must be able to work independently and exercise sound judgment in crisis situations.  Must have reliable transportation, a valid CA driver’s license, proof of auto insurance, and acceptable driving record.

Child Abuse Prevention Specialist - El Monte/Part-time

Will work independently and a part of a team to ensure the safety and wellbeing of children.  Provide training and mentoring to parents, foster parents and/or other service providers. Work with County agency staff to coordinate services and programs for the wellbeing of the children.  Provide information and ensure linkage to community providers who work with special needs children. 

Qualifications: BA degree in Social Work, Counseling Psychology or related field and one year experience working in a group home, hospital,  or equivalent setting, OR AA degree and two years relevant experience, OR HS diploma and three years relevant experience.  Previous experience working with children with special needs.  Previous experience assessing for child abuse highly preferred.  Experience in social services and/or child protective services; familiarity with the Department of Children and Family services preferred.  Must be able to work independently and exercise sound judgment in crisis situations, both in the office setting and in the field/community.  Must be able to communicate thoughts and ideas clearly both orally and written.  Bilingual English/Spanish required.  Must have reliable transportation, valid CA driver’s license, auto insurance, and acceptable driving record.

Job Placement Specialist – Community Integration Training - East Los Angeles /Full-time

Work independently and as a part of a team to offer employment services to clients. Will provide encouragement, guidance, and support in the area of employment; assess employability and barriers leading employment and provide services and linkages to overcome those barriers.

Qualifications:  BA degree preferred.  A minimum of two years of previous case management, employment services, or job placement experience.  Knowledge of supported employment resources, community educational and vocational resources and other community social services resources preferred.  Experience working with individuals with developmental disabilities. Demonstrated ability to work independently and as part of a team.  Attention to detail a must.  Excellent oral and written communication skills.  Must be bilingual English/Spanish.  Computer literate; working knowledge of MS Word and Excel, Outlook and knowledgeable in Internet search. Must have reliable transportation, valid CA driver’s license, auto insurance, and acceptable driving record.

Parent Partner - Full Service Partnership - Huntington Park/Part-time 20 hours

Provide peer support to parents and assist them to successfully engage with the program and staff. Support families who have a child(ren) at high risk of being placed out of home. Assist families by helping the parents and/or caregivers identify their needs, role model new strategies, and do ‘whatever it takes’ to promote their success.

Qualifications: High School Diploma or GED. A parent with a child(ren) previously involved in the LA County Department of Children and Family Services, Probation, or Mental Health and have experience as a caregiver of a child with complex needs. Computer literate.  Bilingual English/Spanish required. Able to work evening and/or weekend hours as needed.  Must have reliable transportation, valid CA driver’s license, an acceptable driving record and proof of current auto insurance.

Therapeutic Behavioral Services Coach - Walnut/Full-time

Provide services to high risk children and their families, from low income families and communities, to stabilize and establish functional lifestyles to prevent the need for out of home placement. Will provide mental health and short term services to clients and coordinate services. Work as a part of the treatment team to develop individual treatment plans for assigned children and their families. Assist client with changes in behavior related to child/youths mental health conditions which jeopardize the child’s placement   Provide crisis intervention as needed. 

Qualifications:  Bachelor degree in Social Work, Counseling Psychology or related field, or minimum 3 years relevant experience.  Knowledgeable in TBS mental health program model preferred.  Ability to think independently, creatively and effectively in critical situations.  Bilingual English/Spanish required.  Effective written and oral communication skills.  Able to work evening and/or weekend hours when necessary.  Must have reliable transportation, valid CA driver’s license, proof of auto insurance, and an acceptable driving record.

Program Support Staff - East Los Angeles/Full-time

Complete financial screenings by obtaining all necessary information and follow up as needed.

  • Obtain Payor Financial Information (PFI) and provide follow-up as necessary.
  • Complete financial screenings for all incoming agency referrals.
  • Invoice clients as appropriate on services provided on a monthly basis and resolve billing issues/concerns as needed.
  • Interview clients for the Payor Financial Information during intake process and for yearly re-evaluations.
  • Verify eligibility for each client on a monthly basis and work closely with clients on resolving eligibility status changes (i.e. S.O.C, terminated/newly identified Medi-Cal, Private Insurances, Medicare).
  • Contact other agencies to collect annual liability balances and PFI’s as needed.
  • Work on financial department reports and submit by deadline assigned.
  • Collect and log payments as necessary.
  • Work closely with supervisor and clinical staff on resolving eligibility issues and identifying appropriate funding sources for clients.
  • Maintain and keep financial files current.

Ensure all medical records and filing are current and all records are secure. (Paper & Electronic Health Record System):

  • Keep client charts in locked cabinets.
  • Maintain log of staff checking out charts and ensuring that all charts are accounted for by the end of the working day.
  • Make sure all documents in client charts have signatures, client’s name, and IBHIS number.
  • Input and update client information on IBHIS and EXYM database; open and close client episodes.
  • Make sure all documents are filed in appropriate section.
  • Scanned Documents onto EXYM as directed by agency procedures.

Assist and maintain client database and records on EXYM, IBHIS and any other databases as necessary. 

Review and update clients’ files and charts to ensure all information is current, accurate and in compliance; maintain wait list and provide referrals as necessary.

Other duties as needed.

 

Qualifications:

High School Diploma or GED.  Previous nonprofit experience providing financial screening and experience maintaining medical files, both paper and electronic.  Able to work in a fast –pace environment and handle multiple deadlines and projects.  Must be computer literate, knowledge of Microsoft Word, Excel, Access, Outlook, and electronic medical records system. Able to perform in a positive, flexible, adaptive manner.  Able to exercise independent judgment and initiative.  Knowledge of various office equipment (FAX, calculator, copier etc.)  Possess excellent organizational and communication skills.  Must be able to prioritize and complete multiple tasks; attention to duty a must.  Bilingual English/Spanish required.  Must have reliable transportation, valid California driver’s license, maintain current automobile insurance and must be eligible to drive for the Company

Teacher Aide/Cook-Preschool - East Los Angeles/Full-time

Complete grocery shopping, daily or weekly.  Assist in the kitchen with preparing/cooking perishables for the children on a daily basis.   Follow all CACFP guidelines and assist in the administration of CACFP which include: creating food menus, menu production forms, production of receipts, etc.  Maintain food inventory list up to date.  Follow all ECERS, CLASS, state licensing, CSPP and CACFP regulations.   Assist in setting up outdoor play and cleanup up on a daily basis.   Responsible for assisting in maintaining a safe and clean environment where cleaning of toys and equipment is performed weekly in accordance to ECERS and state licensing.  Maintain sensitivity to individual children’s needs, behaviors and adjust the program and curriculum to meet those needs.  Assist in the setting up of the classroom as needed. Implement the program’s assurance that children will be supervised for their well-being and overall safety. 

Qualifications: • Minimum 12 units in Child Development /Early Childhood Education. AA degree preferred and have an associate teachers permit. Previous experience working with preschool programs with children in a licensed care center.• Must be bilingual and Spanish and have the ability to read and write fluently.• Must have the ability to handle different personalities and situations.• Excellent written and oral communication skills both English and Spanish.• Be able to work for a 10 month period frame from September to June.• Computer proficient with Outlook, Excel, Power Point, Word, and Publisher.• Ability to handle confidential information and personal data with discretion.• Maintain current First Aid and Community CPR certification and child care, which include the California, approved Child Care Provider Course, total of 15 hours.• Maintain professional and ethical codes of standard.

Behavior Technicians Applied Behavior Analysts (ABA) - East Los Angeles/Full-time & Part-time positions

Provide immediate 1:1 teaching and behavior management services to individuals with developmental disabilities and/or dual diagnosis. Implement behavior reduction and skill building plans as written in the Functional Behavior Assessments report in various settings the client is assessing including but not limited to the home and/or community. Collect accurate data as defined in the Functional Behavioral Assessment (FBA). Complete data and Special Incident Reports within specified time frames.  Participate in team meetings; provide feedback and observations as it relates to client and sessions. Maintain professional and ethical boundaries with clients and families. Maintains confidentiality as outlined by agency, HIPAA, funders, and other regulatory agencies. Maintain timely and consistent attendance. 

Qualifications: BA/BS in Psychology, Applied Behavior Analysis, and/or related field. Minimum 1 year in designing and implementing behavior plans with individuals with developmental disabilities and/or dual diagnosis plus 12 units of ABA. Familiarity on non-aversive behavior analysis applications. Must have an understanding of human needs, behavior and motivation and ability to develop capabilities of others. Excellent communication skills, written and oral, in English and Spanish. Computer literate. Maintain current First Aid and CPR certification. Maintain Professional Crisis Management (PCM) Certification. Registered Behavior Technician Certification preferred. Must have reliable transportation, valid CA Driver’s License, proof of auto insurance and an acceptable driving record. Must be able to work a flexible work schedule, including evenings and weekends.

Program Assistant Socialization Training Program - East Los Angeles/On-call

Responsible for assisting in the execution of planned program activities that meet the goals and objectives of Alma Family Services Socialization Training Program. The Program assistant shall ensure the safety of clients and assist clients in their attempts to participate in programmed activities.

Qualifications: Associate’s Degree or at least two years college equivalent in Child Development or a related field. Two years experience working with children in a licensed child care center, comparable group child care program, or accredited school. Knowledge in CCLD Title XXII law associated with the operation of child centers. Bilingual in Spanish and ability to read and write fluently. Current First Aid and Community CPR certification (8hrs) and Child Care: California approved Child Care Provider Course (7 Hrs); Total of 15 hrs.

Lifeguard/Instructor Aquatics Program - East Los Angeles/On-call

Responsible for assisting aquatic staff with implementing a high quality recreational program for individuals with or without disabilities through a variety of structured aquatic classes. Ensuring the safety of facility participants by preventing and responding to emergencies. 

Qualifications: High School Diploma or the equivalent (GED). Two (2) years of professional experience in a public pool setting. Experience working with the developmentally disabled preferred but not required.  Bilingual in English/Spanish required. 

Certifications: American Red Cross Lifeguard Training, American Red Cross First Aid, American Red Cross CPR for the Professional Rescuer, American Red Cross Preventing Disease Transmission, American Red Cross Automated External Defibrillation (AED), American Red Cross Title 22, American Red Cross Water Safety Instructor, Arthritis Foundation YMCA Aquatic Program Instructor Certification (can be obtained during the first three months of employment).

Volunteers

Limited positions are now available.

Internships

Bachelor & master degree level internships are limited and are arranged through agreements with professional schools & universities.